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No, The Customer Is Not Always Right | Forbes

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CPG Connect | Status: is encouraging members to get involved i... Read more
Posted in September
Jayson DeMers Contributor

How many times have you had to grit your teeth, take a deep breath and silently repeat to yourself, “The customer is always right”? This is a motto that’s drilled into every young retail or hospitality worker, and has somehow made its way into the psyches of established business owners.

http://www.forbes.com/sites/jaysondemers/2014/09/02/no-the-customer-is-not-always-right/
 

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